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- A tailored range of Products and Support Services.
EASY AND AFFORDABLE COVER FOR 12 - 24 MONTHS
Cellphones from R179 once off
TV's from R299 once off
Computers from R359 once off
Insure your electronics against loss, theft, or damage from the moment you step out the store! So, if you need to claim, it won’t affect your home and household policies. Our insurance also covers losses not covered by your manufacturer’s warranty or extended warranty. We will repair or replace your device with the same or similar product if your device (as shown on your tax invoice), is lost, stolen, or damaged.
FAQ's
Q: Will my devices be replaced or repaired?
A: Abacus insurance will repair your device if it’s financially feasible. If not, we’ll replace it.
Q: Will my devices be replaced with one of the same capability and/or value?
A: Yes, it will be replaced with the same or a similar product.
Q: How quickly will the claim be processed?
A: Claims submitted with all supporting documents will be processed by Abacus within 5 days of receiving them. This excludes the actual repair time. Many repairs can be done in-store. For those that can’t, we’ll send them to our Incredible Repair Centre.
Q: Is there a lot of paperwork to claim?
A: The claims process is simple and easy with a single form to complete. You can also call our call centre for assistance..
Q: How many times can I claim?
A: Once for total loss,and three times for repairs.
Chat to us in-store for more info or complete this form and we'll contact you
GET EASY AND AFFORDABLE COVER FOR TVs, CELLPHONES & COMPUTERS
THE BENEFITS
FREQUENTLY ASKED QUESTIONS
These are some of the first concerns people have when their electronic equipment is lost, stolen or damaged:
Q: Will my goods be replaced or repaired?
A: Your goods will, at the sole discretion of Abacus, be repaired if financially feasible or replaced if not.
Q: If replaced, will my goods be replaced with one of the same capability and/or value?
A: Yes, it will be replaced with the same or a similar product
Q: How quickly will the claim be processed?
A: We know your electronic equipment is an indispensable item. Claims submitted with all claim documentation will be processed by Abacus within 5 days from the upon which all claim documentation is received. In the case of repairs, this turnaround time excludes the actual repair by the appointed agent.
Apply at your nearest store.